Terms and Conditions

Effective Date: 22 June 2022

Welcome to Lash Originals! These Terms and Conditions govern your use of our website and the services we provide. By accessing or purchasing from our website, you agree to comply with these terms. If you do not agree with these terms, please refrain from using our services.

1. General Information
These Terms and Conditions apply to all users of the Lash Originals website, including but not limited to, browsers, customers, merchants, and contributors. We reserve the right to modify or update these Terms and Conditions at any time. Please review this page periodically for changes.

2. Products and Services
We provide eyebrow and eyelash serums and related products through our online store. All products listed on the website are subject to availability. We reserve the right to discontinue or modify any products or services at any time without notice.

3. Account Information and Security
To make purchases or access certain services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. You agree to notify us immediately if you believe there has been any unauthorized use of your account.

4. Order Acceptance and Cancellation
Once an order is placed, you will receive an order confirmation email. We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product availability, errors in pricing or product descriptions, or suspicion of fraud.

5. Pricing and Payment
All prices are listed in AUD and are subject to change without notice. We accept various forms of payment, including credit cards, debit cards, and other online payment methods. Payments are processed securely, and you agree to provide accurate payment information when making a purchase.

6. Shipping and Delivery
Orders are processed and shipped in accordance with our shipping policy. Delivery times may vary depending on the shipping method chosen. We are not responsible for delays caused by the shipping carrier, customs, or other external factors beyond our control.

7. Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with your order, please refer to our Returns & Refunds policy. We accept returns within a specified period (usually 14 days) for unused, unopened products. Refunds are processed according to the method of payment used for the original purchase.

8. Intellectual Property
All content on this website, including text, images, logos, graphics, and trademarks, is the property of Lash Originals or its affiliates. Unauthorized use of any content from this website is prohibited.

9. User Conduct
You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others. You are prohibited from uploading or transmitting harmful or illegal content, including viruses, malware, or offensive material.

10. Limitation of Liability
To the maximum extent permitted by law, Lash Originals is not liable for any indirect, incidental, or consequential damages arising out of your use or inability to use our products or services. We are not responsible for any damages caused by the actions of third-party service providers.

11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from the use of this website shall be resolved in the courts located within Australia.

12. Privacy Policy
Our Privacy Policy, which explains how we collect and use your personal information, is incorporated into these Terms and Conditions. By using our website, you agree to our Privacy Policy.

13. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

14. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [info@lashoriginals.com
Phone: .....................
Address: ...............................